Dental visits can be unpleasant, painful, or, at the very least, anxiety-ridden. At this office, I felt cared for as soon as I walked in the door. A heater was on in the cozy waiting room, an eclectic spread of magazines for early birds to browse, an offer of coffee, tea, or hot apple cider. But more than that, Donna greeted me warmly, by name, and we chatted about Thanksgiving and families and how had we both been since the last visit.
Then Colleen came out and ushered me back to the private room with all of the instruments and dental products and anxiety potential. I told her about the muscle spasms in my shoulder and neck, and she went and heated a lavender pillow for me. Jessica came in and took some notes, and we chatted a different Thanksgiving chat. The heated pillow arrived, Jessica lowered the chair, which had the healing side effect of elevating my feet. Colleen bibbed my neck with terry cloth, Jessica sunglassed my eyes against the bright lights, and they set about their work.
Cheese! |
Probably no one enjoys trips to the dentist, but if you have to spend time with one, it's glorious when it's a gentle, soothing, professional, gifted group of caring people, whose main goal is to help you through it the best they can.
And my pearly whites are pearlier and happier than they've been in years.
No comments:
Post a Comment